IT Help Desk Information Specialist

Northwest Software
Portland Full-day Full-time

Description:

IT Help Desk Information SpecialistPortland, OR 97214 Duration: Longterm Job Summary: Provide customer service by phone and in-person - Reset passwords in Active Directory - Enroll mobile devices in DUO - Install software on Windows and Mac devices - Assist customers with mobile devices (iPhones and iPads) - Troubleshooting issues such as audio/microphone issues, failed software installs, VPN, etc. - Answer questions about Google Workspace - Direct customers to the IT Service Portal Required
Mar 12, 2025;   from: dice.com

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